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Policies
Insurance
Our policy regarding copayments is as follows:
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Copayment Requirement: All patients are required to pay any applicable copayments at the time of service. This includes visits covered by insurance, as most plans require a copay for specific services such as doctor visits, specialist consultations, and certain procedures.
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Insurance Verification: Prior to your appointment, a third-party service will verify your insurance benefits to determine any applicable copays, coinsurance, or deductibles. This service will also collect your payment. However, it remains your responsibility to understand your copay requirements based on your specific insurance plan.
If you have any questions regarding copays or other billing concerns, please don’t hesitate to contact us. We’re here to help clarify any details related to your plan's requirements.
Rescheduling
Our rescheduling policy is as follows:
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Advance Notice: If you need to reschedule an appointment, please provide at least 24 hours’ notice to avoid any rescheduling fees. This helps us accommodate other patients and make the best use of our time.
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Third-Party Assistance: A third-party service will assist in rescheduling your appointment and ensuring all necessary copay and billing adjustments are handled smoothly. They will verify any insurance-related updates as needed.
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Same-Day Rescheduling: We understand that emergencies happen. For same-day rescheduling requests, please contact us as early as possible. We will do our best to accommodate these requests, though availability may vary.
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Please reach out if you have questions about rescheduling or need further assistance. We’re here to help ensure your experience is as convenient as possible.